By purchasing this listing you are agreeing to the terms and conditions of the custom project as outlined below:
– Purchasing this listing enables you to submit a custom project request which will be emailed to you after purchase.
– After submitting your custom request we will review the request and send a quote once ready.
– After receiving the quote you will have one week to either accept or reject the quote. If rejected, you will be refunded in full.
– If we decide to reject the custom request, you will be automatically refunded in full and emailed.
– All custom projects must be paid in full before the project can begin.
– Once you accept the final quote, the total project fee becomes non-refundable, non-exchangeable, and not eligible for cancellation.
– Once a custom project has begun we will be unable to make any further changes to the design without an increase in the fee.
– Custom projects take time – weeks or even a few months depending on the complexity and materials needed. Unfortunately we cannot offer exact dates of completion.
– You agree to relinquish any rights to the ownership of the idea or design. You also agree that my business MRLENTZ LLC will take sole ownership and all rights of the design with unlimited rights to use it commercially or in any form we choose.
– Unfortunately we cannot copy other manufacturers’ designs, however we can use them as inspiration for creating our own unique take on it.
– No coupons, discounts, or store credit may be used on custom projects. If you have used store credit for this purchase, your order may be cancelled.
– Buyer will pay all shipping costs.
– In the event you need to ship something to me (for example: a knife for a custom fit sheath), buyer is responsible for all shipping costs and must insure their shipment.
– We do not assume any liability for any items shipped to us. If your item is valuable, you must insure it properly.
– Custom made items do not fall under our standard 100 Year Guarantee policy. We will do our best to make your item as durable as possible, but there tend to be a lot of unknowns when developing a new item.
– If you agree to the terms written here, go ahead and purchase this listing to get the quote process started.